Shipping policy

Shipping policy

Order preparation
All orders placed on our website are carefully prepared within 3 to 5 working days from Monday to Friday, excluding public holidays.
You will receive a confirmation email as soon as your order is ready to be shipped.

Delivery times
The average delivery time is estimated at between 5 and 8 working days after dispatch, i.e. a total of 8 to 12 working days between the confirmation of your order and the receipt of your parcel.
These times only include working days from Monday to Friday, excluding public holidays, and may vary depending on the period, such as holidays, promotions or exceptional events.

Delivery area
Deliveries are currently available in Europe, Asia and America.

Delivery methods
Free standard delivery is included for all orders with no minimum purchase.
A paid parcel insurance option is available to protect your order against loss or theft during transport.

Order tracking
Each order has a unique tracking number that is sent by email upon dispatch.
This number will allow you to track the delivery of your parcel in real time.

Carriers
We work with reliable and reputable carriers to ensure fast and secure delivery.
The choice of carrier will depend on the weight, volume and destination of your order.

Customer service
Available Monday to Sunday from 9:00 a.m. to 6:00 p.m.
By email contact@Handkhapan.com

Legal information
Trade name: HANDKHAPAN
Postal address: 60 rue François Ier, 75008 Paris, France